Publications

unlocking the Human Potential for Public Sector Performance

As recommended by the UN Committee of Experts on Public Administration (UNCEPA), the third World Public Sector Report will be published in 2005, with a particular thematic focus on human resources management (HRM). More specifically, the report will explore how the human potential can be unlocked to enhance public sector performance. UNCEPA, at its Second Meeting in April 2003, stressed that human resources capacity was critical to the quality of public administration. The increasing complexity of both policy-making and administrative processes, as well as the erosion of human resources capacity to carry out those…

The spread of information technologies to a select group of people in the world is worsening disparities between the e-haves and the e-have-nots. There is a danger that unequal diffusion of technology, far from fomenting cohesion by providing opportunity, will result in reinforcing the traditional patterns of economic and social inequalities which will lead to a weakening of social bonds and cultural organization.

Exploring the interlinkages between e-government and human development, Part II of the UN Global E-Government Development Report 2005 points to the need to place development thinking within what it terms as the Socially Inclusive…