Publications

The UN DESA Annual Highlights report is a tool to communicate the contributions of the Department to the realization of internationally agreed development goals and shared social, economic, and environmental aspirations. It showcases the Department’s role in gauging trends, building capacities, and shaping solutions. UN DESA Highlights 2022-2023 covers activities over the period of the 77th Session of the General Assembly (September 2022 – August 2023) and reflects the Department’s response to the set priorities and expressed needs of Member States. Seven (7) thematic chapters showcase how UN DESA put its expertise to the task of supporting Member State efforts to implement the 2030…

The World Public Sector Report 2023 examines the role that national institutional and governance innovations and changes that emerged during the COVID-19 pandemic can play in advancing progress towards the 2030 Agenda for Sustainable Development. The report focuses on three main questions: How can Governments reshape their relationship with people and other actors to enhance trust and promote the changes required for more sustainable and peaceful societies? How can Governments assess competing priorities and address difficult policy trade-offs that have emerged since 2020? What assets and innovations can Governments mobilize to transform the public sector and achieve the SDGs? The report…

The United Nations E-Government Survey 2022 is the 12th edition of the United Nations’ assessment of the digital government landscape across all 193 Member States. The E-Government Survey is informed by over two decades of longitudinal research, with a ranking of countries based on the United Nations E-Government Development Index (EGDI), a combination of primary data (collected and owned by the United Nations Department of Economic and Social Affairs) and secondary data from other UN agencies.

This edition of the Survey includes data analysis in global and regional contexts, a study of local e-government development based on the United Nations Local Online Service Index (LOSI),…

Institutions are paramount to the achievement of the 2030 Agenda for Sustainable Development and all the Sustainable Development Goals (SDGs). Five years after the start of the implementation of the Agenda, governance issues remain at the forefront. The COVID-19 pandemic has highlighted even more the importance of national institutions for the achievement of the SDGs. The World Public Sector Report 2021 focuses on three dimensions of institutional change at the national level. First, it documents changes in institutional arrangements for SDG implementation since 2015. Second, it assesses the development, performance, strengths and weaknesses of follow-up and review systems for the SDGs.…

The year 2020 witnessed a transformational change in global development as the United Nations Secretary-General António Guterres called on Member States and other stakeholders to “kickstart a decade of delivery and action for people and planet”, given the short time left to achieve the 2030 Agenda for Sustainable Development. By surveying and studying broad patterns of digital government around the world, the United Nations E-Government Survey assesses the digital government development of the 193 United Nations Member States in identifying their strengths, challenges and opportunities, as well as informing policies and strategies. The Survey supports countries’ efforts to provide…

The 2030 Agenda and the Sustainable Development Goals (SDGs) prominently feature institutions, both as a cross-cutting issue in many of the goals and as a standalone goal (SDG 16). The World Public Sector Report 2019 looks at national-level developments in relation to several concepts highlighted in the targets of Goal 16, which are viewed as institutional principles: access to information, transparency, accountability, anti-corruption, inclusiveness of decision-making processes, and non-discrimination. The report surveys global trends in these areas, documenting both the availability of information on those trends and the status of knowledge about the effectiveness of related policies…

Countries in all regions of the world are continuing to make strides in their efforts to improve e-government and to provide public services online according to a new report launched by the United Nations Department of Economic and Social Affairs today.

In a 2018 ranking of countries on e-government development, Denmark, Australia, and Republic of Korea came out on top of a group of 40 countries, scoring very high on an index (the E-Government Development Index—EGDI), which measures countries’ use of information and communications technologies to deliver public services. The Index captures the scope and quality of online services, status of telecommunication infrastructure…

Two years ago, Member States of the United Nations adopted the 2030 Agenda for Sustainable Development. Acknowledging possible synergies and trade-offs between the sustainable development goals (SDGs) and targets will make it much easier to achieve the Agenda and to translate ambition into reality.

The World Public Sector Report 2018 aims to inform efforts by countries to foster policy integration for implementing the SDGs. It asks, what are the challenges to and opportunities for policy integration across the different stages of policy cycle at the national level? What are some innovative examples of institutional and administrative arrangements that can foster integrated…

The United Kingdom, followed by  Australia and the Republic of Korea, lead the world in providing government services and information through the Internet,  e-government, according to a new survey released today by the United Nations showing the progress of nations in promoting e-government.

The 2016 UN E-Government Survey provides new evidence that e-government has the potential to help support the implementation of the 2030 Agenda and its 17 sustainable development goals (SDGs).

The Survey found that United Kingdom has pursued continued development on e-government innovation, and its Government Digital Service has been replicated by other countries around the…

The 2015 World Public Sector Report (WPSR) published, titled Responsive and Accountable Public Governance, analyses the most salient features of public governance for enabling inclusive economic growth, social justice and environmental sustainability.

Heads of state and government have adopted a new development agenda to guide sustainable development efforts for the next 15 years. Member States will have the responsibility of turning this collective vision of sustainable development into reality for their citizens. These aspirations will not be realized without a transformation of public governance to support integration among different levels, spheres and sectors. Policies…

E-government—digital interactions between governments and people—varies greatly among and within regions, but most countries are making progress on providing greater access, according to the 2014 UN E-Government Survey launched today. The findings show that the Republic of Korea tops the global e-government ranking, and that Europe remains first among regions.

The report also shows that many countries are expanding electronic participation, utilizing more mobile and social media tools, expanding usage and making more government data available online. However, challenges remain, such as lack of resources, digital inequalities and a lack of leadership for e-government.
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This publication provides an overview of 145 successful innovations in governance and public administration from 50 countries that received the United Nations Public Service Awards, which is the most prestigious international recognition of excellence in public service. The purpose of this book is to disseminate, through descriptive case studies, information about innovative practices by looking at the problem that led to an innovation; the solution that was designed and implemented to respond to the specific challenge; the actors and steps involved in the innovation process, and lessons learned